Privacy Policy
Data-Axis Consulting Limited (DACL)
Corporate Website Privacy Policy
Revised as of February 2026
This Privacy Policy explains what happens to the information you provide through this website or through any other form of communication with Data-Axis Consulting Limited (DACL) (“DACL,” “we,” “us,” or “our”). Please read this Privacy Policy carefully before using this website or submitting personal information to us, our clients, agents, or contractors.
Our Commitment to Privacy
At DACL, your privacy is important to us. We are committed to handling personal information responsibly and in line with applicable privacy laws and regulations in the countries where we operate or deliver services. This Privacy Policy describes what personal information we collect, how we use it, how we protect it, and with whom we may share it.
What Information We Collect and How We Use It
While visiting our website, you may be asked to voluntarily provide personal information in order to access our services or to accomplish the goal of your site visit.
Information you may provide
Depending on your interaction with us, you may provide:
- Name, organization, job title, and contact details (email, phone number)
- Project details submitted through forms (e.g., sector, objectives, timeline, budget range if provided)
- Documents you upload (e.g., Terms of Reference, concept notes, proposals, datasets, reports)
- Information related to recruitment or career inquiries (e.g., CV/resumé details, education, work history)
- Any other information you choose to share in messages or inquiries
How we collect personal information
We may collect personal information in several ways, including:
- Directly from you when you complete a form, email us, call us, or share files
- From publicly available sources (e.g., professional profiles or public organizational information)
- By analyzing our records of interactions with our services and website
- From third parties we work with on projects (e.g., clients, partners, or contractors) where appropriate
- From entities acquired by or merged with DACL (if this occurs)
Why we collect and use personal information
We collect personal information only when necessary for legitimate business purposes, including:
- Responding to inquiries and providing information about our services
- Preparing proposals, scopes of work, budgets, and contracts
- Delivering consulting services such as MEL, research, data analytics, data systems strengthening, and strategic advisory
- Recruiting and assessing candidates for employment or consultancy opportunities
- Improving our website performance, content, and user experience
- Communicating updates you request (e.g., responding to messages or sending requested materials)
- Maintaining internal records, compliance, and audit requirements
- Meeting legal obligations and cooperating with lawful requests from authorities
Cookies and Other Website Technical Considerations
Our website may use modern web technologies that automatically collect certain data that may be considered personal information. This can include:
- Browser type and version
- Operating system
- Referring website (referrer URL)
- Date and time of access
- Internet Protocol (IP) address
- Internet service provider
We may use cookies to enhance the visitor experience and help us understand how the website is used. A cookie is a small text file stored on your device. Cookies cannot deliver viruses and are uniquely assigned to you. You can accept or decline cookies, or modify your browser settings to decline all cookies or selectively decline cookies.
We use cookies and similar technologies to:
- Deliver website content correctly
- Improve website performance and functionality
- Understand visitor behavior and optimize user experience
- Support security and detect misuse or cyber-attacks
Links to other websites
Our website may contain links to external websites. We are not responsible for the privacy practices of websites not affiliated with DACL. We encourage you to review the privacy policies of any external sites you visit.
Sensitive Information
“Sensitive information” includes special categories of personal information recognized under many privacy laws (such as information about racial or ethnic origin, political opinions, religious beliefs, trade union membership, sexual orientation, criminal record, and health information).
DACL will only collect sensitive information where:
- it is reasonably necessary for the services we provide or functions we carry out, and
- you have provided consent, or we are required or authorized by law or a court/tribunal order to collect it.
Children’s Privacy
Our website and services are intended for adults and are not designed to attract or target individuals under the age of 18. We do not knowingly collect personal information from minors.
If you believe we have collected personal information from a minor, please contact us immediately at dataaxisconsult@dataaxisconsult.com so we can investigate and take appropriate action (including deletion where required).
Anonymity and Pseudonyms
Where lawful and practical, individuals may choose to engage with us anonymously or using a pseudonym. However, if anonymity prevents us from delivering services, responding to a request, or meeting legal obligations, we may ask you to identify yourself.
How We Protect Your Information
Personal information may be stored in hard copy documents or electronic formats. DACL takes reasonable steps to protect personal information from misuse, interference, loss, unauthorized access, modification, or disclosure.
We use reasonable physical, technical, and administrative safeguards, which may include:
- Access controls and confidentiality obligations
- Secure storage and restricted access to sensitive files
- Standard security practices to reduce risk of unauthorized access
- Reviewing information periodically and deleting or de-identifying information no longer needed, unless it must be retained by law
No method of transmission or storage is 100% secure. However, we work to maintain safeguards consistent with industry practices.
Use and Disclosure of Personal Information
We may use personal information for purposes connected with our operations, including:
- Responding to your requests and inquiries
- Preparing proposals and delivering services
- Conducting marketing and promotional activities (where appropriate and lawful)
- Assessing suitability for employment or consultancy opportunities
- Improving our website, services, and communication
- Handling complaints and disputes
- Complying with legal obligations and lawful requests
Sharing with third parties
We may disclose personal information to trusted third parties, including:
- Service providers (e.g., website hosting, email services, analytics tools) who assist our operations and must treat information confidentially
- Professional advisers (e.g., legal, financial, insurance)
- Clients or partners where necessary to deliver contracted services
- Entities involved in a merger, acquisition, or business transfer (if applicable)
- Government authorities where required by law
DACL does not sell your personal information.
Cross-Border Data Transfers
Because DACL delivers services across Africa and may use service providers that operate internationally (for example, website hosting, email, or cloud services), your personal information may be processed or stored in countries other than your country of residence.
We take reasonable steps to ensure that any overseas recipients handle personal information in a manner consistent with this Privacy Policy and applicable privacy requirements.
Access to and Correction of Personal Information
You may request access to the personal information we hold about you, or request correction of inaccurate information, by contacting us using the details below.
For security, we may require verification of your identity before processing such requests. We will respond within a reasonable timeframe and in accordance with applicable law.
Notifiable Data Breaches
Where required by applicable law, we will notify affected individuals and/or relevant authorities of eligible data breaches involving personal information.
Notification of Changes
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date.
How to Contact Us or Make a Complaint
DACL takes privacy concerns seriously. If you have questions about this Privacy Policy, want to request access or correction, or wish to make a complaint about how we handle personal information, please contact us:
Email: dataaxisconsult@dataaxisconsult.com
We will acknowledge receipt of privacy complaints within a reasonable period and will work to resolve complaints as promptly as possible. If resolution takes longer, we will keep you informed of progress.
